Sales Policy for Teddy’s Threads

Latest Update: December 6, 2024

At Teddy’s Threads, we are committed to offering a seamless and enjoyable shopping experience. Our sales policy outlines the terms under which we process orders, fulfill shipments, and provide services to our customers. By making a purchase on our website, you agree to the following terms:

1. Product Availability

We strive to keep our inventory updated to reflect real-time stock levels. However, in rare cases, products may become unavailable after an order is placed. If this happens, we will notify you immediately and provide options such as a backorder, a substitution, or a full refund.

2. Pricing and Payment

All prices listed on our website are in USD and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice, and we reserve the right to correct any errors in pricing. You will be charged the price displayed at the time of purchase.

Payment Methods: We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other recognized payment services. Payment is due at the time of checkout.

3. Order Confirmation

Once you place an order with us, you will receive an order confirmation email containing your order details. This email does not constitute an acceptance of your order but merely confirms that we have received it.

We reserve the right to refuse or cancel an order for reasons including but not limited to:

  • Payment issues or fraud detection
  • Availability of items
  • Inaccurate pricing

If we cancel your order after you have been charged, we will issue a full refund to your original payment method.

4. Shipping and Delivery

We aim to ship your order as quickly as possible. Processing times for orders typically range from 1-3 business days, though this may vary based on product availability and location. Shipping times will depend on the method you choose at checkout.

Shipping Methods: We offer various shipping methods, including standard, expedited, and express options. Shipping costs are calculated based on the weight and destination of the order.

Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.

Shipping Restrictions: We currently offer shipping to the United States and certain international destinations. Please note that additional shipping charges, customs fees, and taxes may apply for international orders.

5. Returns and Exchanges

At Teddy’s Threads, we want you to be completely satisfied with your purchase. Please refer to our Refund and Returns Policy for detailed information on how to return or exchange products.

Non-returnable Items: Some products, such as custom-made items, gift cards, or clearance sale items, may not be eligible for returns or exchanges.

6. Sales Tax

Sales tax is applied to orders based on the destination address and the applicable local tax rate. The exact amount of tax will be calculated at checkout and displayed before payment.

7. Gift Cards

Gift cards are a convenient way to shop with us and make a perfect gift for any occasion. Gift cards can be used as a payment method on our website. Please note that gift cards cannot be exchanged for cash or refunded unless required by law.

8. Customer Support

If you have any questions about our products, orders, or services, feel free to contact us at:

We are available to assist you with any inquiries, and our customer service team is committed to providing you with the best possible experience.

9. Changes to the Sales Policy

We reserve the right to update this Sales Policy at any time. Any changes will be posted on our website, and the “Effective Date” at the top of this page will reflect the date of the update. Please review this policy periodically to stay informed about any changes